Knowledge base

• DETROIT: BECOME HUMAN

  BASIC PC TIPS

  • Basic Troubleshooting

  ERROR CODES

  • I Have an Error Code: When downloading or launching the game from the Epic Games launcher

  MY GAME CANNOT RUN

  • I can't launch the game and I get no error message
  • My game crashes and I get an error message
  • My Game Cannot Run: I get an error message
  • My Game Cannot Run: Have you checked that your PC is meeting minimum specifications?

  GAME PERFORMANCE

  • I have recently changed my AMD GPU and my game is slow or unstable ever since (AMD GPU only)

• BEYOND: TWO SOULS

  BASIC PC TIPS

  • Basic Troubleshooting

  ERROR CODES

  • I Have an Error Code: When downloading or launching the game from the Epic Games launcher

  MY GAME CANNOT RUN

  • My Game Cannot Run: Have you checked that your pc is meeting minimum specifications?

• HEAVY RAIN

  BASIC PC TIPS

  • Basic Troubleshooting

  ERROR CODES

  • I Have an Error Code: When downloading or launching the game from the Epic Games launcher

  MY GAME CANNOT RUN

  • My Game Cannot Run: Have you checked that your PC is meeting minimum specifications?
  • My Game Cannot Run: Even though I have a laptop meeting the minimum specifications

  GAME CRASH

  • My game crashes when I click "Continue"

• SEA OF SOLITUDE

  PATCH NOTES

  • Latest Fixes

• UNDER THE WAVES

  ABOUT UNDER THE WAVES

  • Patch Notes
  • About Under The Waves
  • Accessibility Options

  BASIC PC TIPS

  • Basic Troubleshooting

  MY GAME CANNOT RUN

  • Crashing with no error messages

  GAME ERRORS AND PERFORMANCE

  • [PS5] Save did not complete